Infrastructure Management Services

DevOps8 lifts the burden of IT infrastructure management from CIOs’ shoulders, allowing them to concentrate on developing and implementing an IT strategy. We assist with everything from planning and design of your IT infrastructure to everyday maintenance on a remote basis.

BENEFITS OF REMOTE INFRASTRUCTURE MANAGEMENT SERVICE

Reduced IT spending

You don’t bother about the costs of purchasing enough office space and keeping IT staff up-to-date with new technologies.

Operational improvement

You get access to technical expertise, cutting edge tools and advanced methodologies. What’s more, you get a substantial IT infrastructure analysis that helps to detect and eliminate operational issues.

CSP Subscriptions

Take a look at the scope of infrastructure services we offer:

CSP Subscriptions

  • Functional and technical application support
  • Application analytics
  • Remote performance management

Enterprise systems

  • Data centers integration, maintenance, support and migration
  • Directory services integration, monitoring, upgrade and support
  • E-mail and VoIP systems integration, monitoring and update
  • Intranet and collaboration solutions integration, migration, maintenance and support
  • CRM systems integration, migration, maintenance and support

Websites and eCommerce solutions

  • Planning, deployment and configuration
  • Performance monitoring and support
  • Security audit

Cloud

  • Private and hybrid cloud infrastructure design and integration
  • Private, public and hybrid cloud infrastructure administration, maintenance, security audit and support.

We work with  Amazon AWS, Google GCP, DigitalOcean

Servers (Windows and Linux)

  • 24/7 server monitoring
  • Server updating and hardening
  • Security monitoring and audit
  • Performance optimization
  • Backup management
  • Emergency patching
  • Disaster recovery
  • Human response to alerts

Data storages and databases

  • Design and implementation
  • Configuration and administration
  • Capacity management and monitoring
  • Performance tuning
  • Storage disaster recovery

Databases we work with:

  • Microsoft SQL Server
  • MySQL
  • Oracle
  • SQL Azure
  • PostgreSQL
  • MongoDB

DevOps8’s big data technology stack

 Distributed storage:
  • Hadoop HDFS

Database management:

  • Apache Cassandra
  • Azure CosmosDB
  • Amazon RedShift
  • Amazon DynamoDB
  • Apache Hive
  • Apache HBase

Data processing:

  • Hadoop MapReduce
  • Apache Kafka
  • Apache Spark
  • Apache Storm

Network and security

  • Failover network design, policy, implementation and configuration
  • Internet access and remote access configuration
  • LAN and VPN integration, maintenance and support
  • Network discovery, monitoring and performance analysis
  • Bandwidth management
  • IDS/IPS and firewall integration, configuration, maintenance and support
  • Antiviruses integration, configuration, maintenance and upgrade

MODELS OF COOPERATION

Project-based infrastructure management service

DevOps8 delivers one-time services for any part of your infrastructure.

Infrastructure managed services

DevOps8 provides services for your entire infrastructure or covers it partially in collaboration with other MSPs or your in-house team.

WHY INFRASTRUCTURE MANAGEMENT SERVICES WITH DEVOPS8

Our infrastructure management services will relieve your headache of managing in-house IT workforce and allow to concentrate on mapping out IT strategy. Here’s why CIOs choose DevOps8

Service availability

We adjust our response times to your business hours, regardless of location.

Proactive approach

We focus on preventive maintenance prioritizing problem management over incident handling.

Wide infrastructure coverage

We design, implement and support both basic-level and enterprise-level solutions.

Certified experts

Our infrastructure management professionals have experience in implementing and managing large-scale IT infrastructures, which is proved by international certificates and our customers’ feedback.

Pricing policy

Our billing terms are flexible and transparent without extra or hidden charges.

Billing Management and Analytics

We will configure the Azure Cost Management platform which provides you with a wealth of information on Azure best practices including Cost Management, Right Sizing and Security Advisories.

We will continually review your deployment and feedback vital information to the management teams. This service can also integrate into our Service Desk team triggering and triaging alerts on spend threshold breaches and new advisories.

Monthly Azure Audit Report and Review

The continued governance of the Azure environment is key to ensuring best practices are followed and audited. We will provide a monthly audit report on the Hub and x1 Project Subscription containing the following information:
  • Data Centre Location/Data Residency
  • Deployed Azure Components
  • Best Practice Adherence
  • Storage Account Review: Configuration & Advisories
  • Virtual Machines: Configuration & Advisories
  • Containers: Configuration & Advisories
  • Azure Data Platforms: Configuration & Advisories
  • Networking: Configuration & Advisories

Architecture Guidance and Validation

Get access to our accredited Azure Engineers who will provide hands-on validation and design guidance for Azure deployments. We will also provide a best practice, reference architecture through the use of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Serverless constructs.

We understand that a key requirement of an infrastructure partner is to work closely with customers to help to define the optimal infrastructure and automation options for your applications. We have a track record of successfully delivering this level of consultancy, designing, deploying and managing end-to-end infrastructure projects.

DevOps Automation Scripting

The N4Stack DevOps team are able to support projects wanting to drive greater levels of automation and support a desire to operate an Infrastructure as Code (IaC) model. An IaC model is our preferred default for customers and to encourage this behaviour we have included 12 hours per annum development time, which can be invested in creating new automation scripts to improve the speed of delivery for projects.
Our DevOps team will leverage services within Azure and typically use a combination of Terraform and Ansible to build new automated workflows.

Governance Model Improvement

As project teams deliver change at increasing velocity, new resources are being launched, changes are constant and numerous Azure service updates are released every day. Therefore, customers Azure environments are subject to constant flux and with new service updates comes new opportunities. Ensuring the initial Governance MVP develops and improves to a matured model is key for success.

The Governance Managed Service aims to drive this improvement with monthly reports and in-flight policy changes to adapt the framework as issues and opportunities arise.

Foundation Basic Support

This Azure package is designed for customers who need minimal day to day support from N4Stack either because they are yet to deploy production services or have considerable experience and resources in house. Foundation Basic provides Incident Management support for the below services, plus management of SLA service issues with Microsoft:
  • Subscriptions
  • Management Groups
  • Role Based Access Control
  • Azure Policies
  • Azure Blueprints

 

 

 

  • Virtual Networking
  • Azure Control Panel
  • ExpressRoute
  • VPN Gateway (Azure side)
  • Azure Active Directory

 

 

 

  • Multi Factor Authentication*
  • Active Directory Domain Services**

* MFA users will require Premium AD licences

** Azure ADDS PaaS Service Only

Watch our Azure Governance Managed Service Overview video

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